By providing your mobile phone number and opting in to SMS notifications through Awelax, you consent to receive transactional text messages related to your use of the Awelax platform.
Types of Messages You May Receive
Live chat reading requests
Incoming phone reading requests
Session status updates
Advisor availability notifications
Account alerts and security notifications
Customer support communications
Appointment and service reminders
Example SMS Consent
How Users Opt In
Customers and advisors opt in to receive SMS notifications by:
Creating an Awelax account
Providing a mobile phone number
Enabling SMS notifications
Agreeing to the SMS disclosure and consent language presented during account setup, onboarding, or notification enrollment
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message Frequency
Message frequency varies depending on platform activity, reading requests, advisor availability, account activity, customer support interactions, and session-related events.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan.
Opt-Out Instructions
You may opt out of SMS notifications at any time by replying STOP.
Help Instructions
For assistance, reply HELP or contact Awelax support through our website.